De-escalation in the classroom
The Center for Teaching and Learning, in cooperation with Public Safety and Police Services, present De-escalation in the classroom. Students, like instructors, are dealing with exceptional stressors. These agitated states can make interactions with and between students very difficult. If you say the wrong thing, they can become increasingly angered, but if you give in to their unreasonable demands, you may unintentionally create an even more complicated situation. While there is no perfect solution, knowing how to verbally de-escalate "hot moments" in a classroom or other situation might increase opportunity to reach a mutually desired outcome. In this lightly interactive workshop, Reid Devoge from public safety will share strategies and techniques that can be used to resist verbal aggression and ultimately create a situation wherein productive dialogue can occur. Rob Bishop from Conduct Services will also be present to address questions about how his office might address conduct issues for such situations. and share other relevant campus resources.
This event will be a zoom lunch session. Once you have registered, you will be provided with a link via a calendar invite.